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Renewing Items and Placing Holds

How do I request an item/put an item on hold?

Requesting an item ensures that you will be able to borrow the item when it is next available.  In order to request an item, you have a few options: the catalog, telephone the library, or ask at the circulation desk.  The following are directions for using the catalog to request an item.  If you have trouble using the catalog to request an item, please contact your hometown library for help.

Using the Catalog

Please note: When using the catalog use Internet Explorer for the easiest searching experience.

- Find item you wish to request with a keyword, title, author, or subject search
- Click "place a hold" button on the bottom right of catalog record
    - If you are not logged in, you will be prompted to login
         - Enter borrower ID (all 14 digits of library card barcode)
         - Enter PIN or last 4 digits of phone number
         - Click "login" button
- Will bring up screen with request form
    - Choose pick up location from drop down menu
    - Add any comments
    - Click "request" button
- Will bring up confirmation screen with your number in queue and pick up location
    - Click "return to searching" or "log out and return"

View items you have requested/put on hold

- Click "Your Account" tab on the top navigation bar
   - If you are not logged in, you will be prompted to login
        - Enter borrower ID (all 14 digits of library card barcode)
        - Enter PIN or last 4 digits of phone number
        - Click "login" button
- Your information will be displayed
- Click the "holds" button (third button from the left on purple navigation bar at the top)
    - Your requested items will be displayed

How do I renew an item?

There are several options for renewing an item. You can use the website, a telephone, or come to the library in person.  If you have trouble renewing items, please contact your hometown library for help.

The rules for renewals are:

  • You may renew items up to three times.
  • Items requested by another borrower are not renewable.
  • There are some special collections that are not renewable, such as High Demand and Sizzlers.

Using the Telephone

- Call 405.701.2688
- Will be prompted with options:
    - Press 1 for library information
    - Press 2 for account information
    - Press 5 to renew books
    - Press 6 to request books
- Press 5 to renew books
    - Will be prompted to enter barcode on library card (enter all 14 digits)
         - Press # for instructions on finding barcode
- Will be prompted with options:
    - Press 1 to renew one item
         -Will be prompted to enter the barcode of the item
              -Press # for instructions on finding the barcode
- Press 2 to renew all items
    -All items will be renewed and system will read list of item titles
- Press 4 to listen to a list of items for renewal
    -Will read title of item and give options to:
         -press 1 to renew item
         -press 6 to go to next item
         -press 5 to listen to previous item
         - press 4 to listen to list again
- Press * at any time to cancel current action and go back in the menu

Using the website

Overdue Materials and Consequences

How long may I have library materials checked out?

Item Type Maximum Check-out Loan Period Fine Per Day Maximum Fine
Books 60 items* 21 days 10 ¢
High Demand Items/Special Collections 4 items 7 days 10¢
Book Sizzlers 4 items 21 days 10¢
Magazines unlimited 7 days 10¢ $3
Videos/DVDs 60 items* 7 days 10¢ $3
DVD Sizzlers 4 items 2 days 10¢ $3
Moviebox DVDs & Blu-rays 4 items 7 days 10¢ $3
Audio Books 60 items* 21 days 10¢ $3
Literacy Kits 2 kits 7 days 10¢ $3
Book Discussion Kits 2 kits 42 days 10¢ $3
Downloadable ebooks, audiobooks & movies 10 items select 7, 14, or 21 days No fines No fines


*60 items total of all items per customer

What are the fines for overdue materials and how are they handled?


All Library Materials: 10¢ per day, maximum fine per each item $3.00
Customers with fines over $10 are restricted from checking out materials, but may use computers and online resources

Replacement costs for library materials are charged to the account when it is declared lost or unreturned.

After a customer has received an overdue notice, and the item has not been returned, a bill notice will be sent for the replacement cost of the lost item.

The fee paid for the replacement cost of a lost item is generally non-refundable even if the item is returned at a later date. Any refund of fees paid must be requested from the Pioneer Library System business office.

Partial payment of accumulated fines and bills will be accepted.

A customer who claims to have returned an item is not responsible for fines or lost charges on that item.

Overdue Notices

Will you remind me when my materials are due?

You can choose email, telephone, or printed notification. Just contact your hometown library to select your preferred method of notification

Email notification, borrowers are reminded 3 days before the due date to return materials, as well as the regular printed notification intervals after the due date.

Telephone notification, borrowers are reminded immediately after the due date and then are sent the final and billing notices if the materials are not returned.

Printed Reminder Notice is sent out 10 days after the initial due date.

A month after the initial due date, a Final Notice is sent if materials are not returned.

Billing Notices

How are billing notices handled?

Customers who have not contacted the library or otherwise attempted to settle their accounts will be referred to UMS two weeks after the library’s billing notice is sent.

Unique Management Services (UMS) is a well-respected, professional agency specializing in material recovery services for libraries.

If items are not returned, and the amount owed is more than $50, the customer’s account information is sent electronically to UMS. A $10 charge is added to the customer’s account to cover the cost of the UMS service. Customers referred to UMS are not cleared of credit jeopardy until items are returned and/or all charges are paid to the library.

See the complete Circulation Policy for more detailed information

Franz Kafka's Birthday

Franz Kafka, a German-language writer, was born on July 3, 1883. His most popular work is The Metamorphosis, but he wrote many other pieces with the same kind of themes and archetypes. If you're interested in reading Kafka's works, explore the following book list:

The Metamorphosis

"When Gregor Samsa woke up one morning from  unsettling dreams, he found himself changed in his  bed into a monstrous vermin." With this  startling, bizarre, yet surprisingly funny first  sentence, Kafka begins his masterpiece, The  Metamorphosis . It is the story of a  young man who, transformed overnight into a giant  beetlelike insect, becomes an object of disgrace to  his family, an outsider in his own home, a  quintessentially alienated man. A harrowing -- though  absurdly comic -- meditation on human feelings of  inadequecy, guilt, and isolation, The  Metamorphosis has taken its place as one  of the mosst widely read and influential works of  twentieth-century fiction. As W.H. Auden wrote,  "Kafka is important to us because his predicament  is the predicament of modern man."

Read more: Franz Kafka's Birthday

Library Policies

Circulation Policy

The Circulation Policy contains specifics regarding who is eligible to check out materials, for how long, and how fines and damages are handled.

It also includes information about services available through the hometown libraries.

Available as a PDF

If you need a quick answer regarding library cards please see our other Policy FAQs

Collection Development Policy

The Collection Development Policy contains information for library users seeking to understand the process of materials selection, maintenance, and the composition of the collection. Materials include books, magazines, movies, and online resources available for library patrons.

Available as a PDF

Criteria for a Proposed Branch

The Criteria for a Proposed Branch contains the criteria for continuous assessment of library services using a planning process that responds to community needs and expectations through role selection and long-range planning.

Available as PDF

Customer Conduct Policy

Rules of Conduct of customers to ensure the hometown libraries are a safe and comfortable place for patrons.

Available as PDF

Information Station / Pioneer Library System Community Place Guidelines

This document describes the responsibilities of PLS and hosting sites in providing library services through the Information Stations and Pioneer Library System Community Places.

Available as PDF

Internet Access Policy

Explains Pioneer Library System's Internet Access Guidelines.  Includes rules regulating children and the Internet, limitations on internet access in the library and also legal and ethical issues with which the hometown libraries deal in providing internet access.

Available in PDF

Oklahoma Open Records Act

Explains the process of filing an Open Records request with the Pioneer Library System.

Available as PDF

Programming Policy - Pioneer Library System

Policy regarding types of programs conducted by hometown libraries and Pioneer Library System. Also includes information regarding presenters fees, promotional material and selling of products.

Available as PDF

Public Information Area

Guidelines for the public to display information in hometown libraries' space.

Available as PDF

Public Participation in Board Meetings

Information regarding public attendance and participation in PLS Board Meetings.

Available as PDF 

Purchase Policy

Process surrounding purchases made by the Pioneer Library System and hometown library personnel.

Available as PDF

Safety of Children Policy

Explanation of policy regarding use of library by unsupervised children.

Available as PDF

Surplus or Obsolete Equipment

Guidelines regarding the Pioneer Library System's handling of surplus or obsolete equipment.

Available as PDF

Video Surveillance Policy

This policy establishes rules, procedures and guidelines for the use of video surveillance systems in the public areas throughout the Pioneer Library System.

Available as PDF

Popular Books for June 2013

Having a hard time finding a book this month? Take a look at some of the following titles to get a few ideas.

Entwined with You by Sylvia Day

The worldwide phenomenon continues as Eva and Gideon face the demons of their pasts and accept the consequences of their obsessive desires. "From the moment I first met Gideon Cross, I recognized something in him that I needed. Something I couldn't resist. I also saw the dangerous and damaged soul inside, so much like my own. I was drawn to it. I needed him as surely as I needed my heart to beat. No one knows how much he risked for me. How much I'd been threatened, or just how dark and desperate the shadow of our pasts would become. Entwined by our secrets, we tried to defy the odds. We made our own rules and surrendered completely to the exquisite power of possession,"

Joyland by Stephen King

Set in a small town North Carolina amusement park in 1973, Joyland tells the story of the summer in which college student Devin Jones comes to work as a carny and confronts the legacy of a vicious murder, the fate of a dying child, and the ways both will change his life forever.

Read more: Popular Books for June 2013

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